| CAUTION |
1. Heat-resistant glass can withstand temperatures from -20℃~ 110℃ (-68℉ ~ 230℉), but be careful of the sudden heat and cooling as it can be damaged by sudden temperature changes.
2. A fine air bubble or line may be found in the cup. This is a natural phenomenon caused by the nature of the glass, which is not defective and does not constitute a reason for exchange/refund.
3. When printing, small dots or scratches may be found due to air bubbles. This is a natural phenomenon caused by the nature of the glass, which is not defective and does not constitute a reason for exchange/refund.
4. Stickers may be incorrectly attached. This is not a defect, so exchange/refund is not possible. If you're sensitive to this, consider it before you buy it.
5. Avoid using microwave ovens, ovens, and dishwashers, and use soft cleaning tools and cleaning agents when washing.
6. If you drop the product or make a strong impact, it may break, so be careful.
< SHIPPING & RETURNS >
SHIPPING
Please note that we only provide shipping to the below countries at this time.
Shipping costs are calculated automatically, but additional shipping charges can be charged if the purchased product weighs more than 1.5 kilograms. In this case, we will contact you at the email address you wrote when you signed up.
RETURNS & REFUNDS
Returns on items eligible for returns are accepted within 15 days of receipt. To be eligible for a return, your item must be unused, the same condition that you received and in the original packaging.
To return a product, please note at Q&A board and we will provide a return authorization for you. Once your return is received and inspected, we will reply to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If approved, then your refund will be processed and you will be fully refunded to your original form of payment within 5~10 business days. Please note that your original shipping fees are non-refundable.
RETURN POLICY
Returnable items can be returned within 15 days of receipt of shipment. Returns are only available by mail. When shipping a return by mail, please follow these guidelines:
< CONTACT US >
E-mail muziktiger@muziktiger.com
Instagram @muziktiger
TIGER GLASS MUG SMALL